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Frequently Asked Questions       

What is Mauritian Faces?

How do I join Mauritian Faces?

How do I delete my profile?

How do I add a picture?

Can I add more than 1 picture?

How do I block certain members from contacting me?

Is it safe to meet people on the Internet?

Does it cost anything to join?

How do I cancel my subscription?

Can I get a refund on my subscription?

Here is a list of the most Frequently asked Questions.
If the question you have is not listed then you can contact us at messages@mauritianfaces.com

What is Mauritian Faces?

We are a dating, model and talent portal all rolled into one. So whether you're an aspiring model, want to pursue a career in film, TV presenting, music or any other aspects of the entertainment industry then this site will be of great help. You just fill out one short application form to become a member.

Other members or prospective clients will then be able to view your profile and send messages to you using the anonymous messaging system. You will receive your unique Account ID and Password as soon as you have become a Standard Member allowing you to access the site's huge database of singles in Your Profile. Personal details such as your real email address and telephone number will always remain anonymous.

How do I join Mauritian Faces?

Its very straight forward and Completely Free. Just Click Register, fill out the short one page application form and then you'll become a standard member which will allow you to perform searches and view User Profiles.

Click Here to Join for FREE!

How do I delete my profile?

If you no longer require your profile you can easily delete it by selecting the option "Delete Profile" in the Control Panel.
You will then have a choice of whether to hide or delete your profile completely.
If you select hide profile your account will be deleted after 60 days of inactivity.

How do I add a picture?

Just select add picture in the control panel. Your file must in a jpg or gif format and must be under 200kb in size.

Can I add more than 1 picture?

This option is only available for Premium Members. Premium members can add up to 10 pictures.

How do I block certain members from contacting me?

To block personal messages from other messages click Block Messages in the Control Panel and select as desired. You can block members who do not fit the requirements specified in your ideal partner criteria.
You will have the option of blocking individual members on the received messages page.

How do I cancel my membership?

To cancel your membership simply click Hide Profile in the Control panel.
If you wish to renew your membership simply login and select Reactivate Profile.

How do I cancel my subscription?

To cancel your subscription send an email to jason@orbvision.com
Cancellation of your monthly subscription must be made at least 28 days before your next payment date.
In the email you need to provide your Profile ID or Email and agreement number.

How does Mauritian Faces differ from other Dating & Introduction sites?

Unlike most other sites we do not charge members for contacting each other via the Internet.
Most sites claim to be free however when it comes to sending or reading a personalised messages you need to pay.
We also allow members who are logged on at the same time to chat online and send sms text messages to each others mobile phone via the Internet.

Is it safe to meet people on the Internet?

Yes, meeting people via Mauritian Faces is one of the safest ways of meeting people. You don't have give out any of your personal details to anyone, you can get to know someone at your own pace and can meet in public places.

Safety Tips:

Never give your home address, email address or telephone number to a stranger. Always arrange to meet in a very public place, i.e. a Restaurant etc. Always tell a friend/family member where you are going and approximately what time you will be back home... you can even get them to phone you during your date to see how you are.

Does it cost anything to join?

As we mentioned above you can apply, search and contact other members free of choice.
You can also send and read personlized messages free of charge.
If you are a standard member you must wait 60 days before you can read messages from other Standard Members(not including members who registered via our model sites).
You will then have 1 day to read this message before the message is deleted.
For other advanced features such as reading messages immediately, online chatting using the Chat Messenger or sending sms or mms messages to a member's phone you will need to become a Premium Member.

Please check the payment page for an up to date list of prices.

Can I get a refund on my subscription?

Refunds are given at the discretion of the management and are only given in exceptional circumstances such as in cases where an error has resulted in the wrong payment amount or if the member has accidently paid twice.

All refund requests should be made by post and should be sent to
Accounts,
Mauritian Faces
6 Edith Road,
Kensington,
London
W14 9BA
England